We're improving our customers' experience by launching a separate website to host our online shop. This way you can find information you need more easily.
You don't need to do anything different, you can still find everything about Blue Hydraulics' services and products on our main www.blue-hydraulics.com website. If you're looking to buy hydraulic parts, please visit our new online store at shop.blue-hydraulics.com.
Counterbalance valves with pilot assist are meant to control an overrunning load. The check valve allows free flow from the directional valve (port 2) to the load (port 1) while a direct-acting, pilot-assisted relief valve controls flow from port 1 to port 2. Pilot assist at port 3 lowers the effective setting of the relief valve at a rate determined by the pilot ratio.
Last updated February 22, 2022
Blue Hydraulics' Delivery Policy is part of our Terms of Service ("Terms") and should therefore be read alongside our main Terms: https://blue-hydraulics.com/policies/terms-of-service.
Please carefully review our Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
We offer various delivery options depending on the product attributes and delivery location. Please let us know if you have any special requests.
In-store collection is available for selected products only and must be arranged in advance. To check if your order qualifies for in-store collection and/or schedule a collection time, please call +44 (0) 191 491 0101 or email email@example.com.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer delivery at the following rates:
|Carriage up to 10kg
|1 Business Day
|Carriage up to 30kg
|1 Business Day
*Business Days are Monday – Friday from 8:00 to 16:00 GMT.
All times and dates given for the delivery of products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 1 day after the day we accept your order. For more information, please refer to our Terms.
Blue Hydraulics offer worldwide delivery.
For information about the customs process, email firstname.lastname@example.org
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms.
If you have questions about returns and refunds, please review our Refund Policy: https://shop.blue-hydraulics.com/policies/refund-policy.
Blue Hydraulics does not accept returns. We may voluntarily agree to a return at our own discretion. Where we voluntarily agree to accept a return, there will be a restocking charge at a discretionary percentage of the purchase price of the products.
To enquire about a return, you can contact us at email@example.com. You are responsible for return shipping costs. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us with any return questions at firstname.lastname@example.org.
Certain types of items cannot be returned, like custom products such as special orders or bespoke items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or vouchers.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You must report this information to us within 10 days from receipt of goods.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We do not accept exchanges under any circumstances.